Frequently Asked Questions

Here are some information to help give you a better idea of our services and solutions. Please reach out to us if you have any further enquires.

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Where do HCMS consultants work?

Wherever cost, travel and language permit. We work predominantly in Australia, but we also regularly work with customers in Asia, New Zealand and beyond.

What is your background and experience?

HCMS has worked with a wide range of clients, both large and small, on a variety of projects. The positive feedback we receive is indicative of our success in delivering strategies and change solutions that deliver a positive return on investment. The HCMS Consulting team has first-class consulting experience gained at leading companies. Together, our consultants have a cumulative experience of well over 100+ consulting projects.

What types of organisations do HCMS work with?

HCMS has provided consulting services for clients from Top 500 companies to non-profit organisations, government entities, and small to medium sized enterprises. New clients are often referred to us by existing clients. Past clients include: Westpac Group, Qantas, Air New Zealand, and Singapore Stock Exchange.

To learn more about our services, please click here to send us an enquiry.

How does HCMS work with its clients?

Not all organisations work the same way so we tailor our consulting approach to suit the needs, culture and working environment of our clients. We can be highly visible, working onsite with client teams and suppliers. Or we can coach, mentor and support management teams to achieve success. Whatever the approach, we always partner with our clients to reach their goals. Where HCMS is responsible for project delivery, clients can focus on business activities with minimal disruption.

How do you structure your fees?

Our fees are established based on our clients’ needs. Depending on the scale of service required, we can be engaged either on a daily rate or priced by project. Fees for consulting projects vary depending on project scope, specific deliverables and resources required. We always include detailed quotations or rates in our proposals once project scope and requirements are agreed with our clients. All our proposals are prepared free of charge and with no obligation from clients.

Does HCMS specialise in a specific industry?

No, our consulting solutions can work well for any industry. We consult to a broad range of clients and have experience in a variety of industries, environments, and company cultures. This often assists us in providing “out of the box” solutions.

Why use consultants?

Professional consultants can increase chances of success by leveraging subject matter expertise and past experience from dozens of similar projects.

Does HCMS outsource an work to third parties?

No, all of our work is done in-house and performed solely by our consulting team. We take pride in providing our clients with our personal attention and base our business on world-class client service. If your needs are outside our area of expertise, we will refer you to the person or organisation we believe to be the best in that particular area.

How can I enquire about tailored consulting for my organisation?

For more information or to discuss your consulting needs and upcoming projects please click here to send us an enquiry. We can work with you to create a customised service to meet your current business challenges.

What is HCMS' project methodology?

HCMS applies Six Sigma DMAIC project methodology to all consulting projects. This framework provides a systematic approach to recruitment problem solving and process re-engineering. DMAIC is a widely acknowledged project management methodology. It aims to raise quality through the identification and resolution of system and process issues.